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Terms & Conditions :
A record of each transaction will be retained for 2 years.
Return Policy
Total
Care Pharmacy is proud to offer a money back guarantee for all out products. We
accept a 14 day return period provided the
products are unopened, unused and in the original packaging, via
trackable courier with a RMA code provided by the customer care team.
Return
change of minds
The item
has to be unopened and in the same condition it was received. Customers
are responsible for shipping charges of the return delivery. You will
be refunded or given store credit upon receiving the product in its original
packaging within 5 days. We do not offer a change of mind policy on consumable
products or OTC medication.
Returns with
Quality Issues
All returns must
go through a customer care to be qualified for a refund. Once satisfied that
the issue cannot be resolved we will issue a
RMA to return your product; our returns department will
contact Customer Service and request an RMA code which includes a
special returns address along with that authorisation.
Exceptions
-Any returns received
outside of 14 days from the original delivery date will not be refunded
unless agreed with customer care.
- Where
there is a fault with an item we offer replacement on receipt of returned item
and accessories.
-No
refunds offered on discounted clearance items and all sales are final.
-Customers are responsible for shipping charges of the return delivery, we
provide a drop off point .
- Delivery failure: We send all items via trackable courier for transparency,
where the courier is unable to deliver return the goods and a
re-delivery must be made an additional charge may be incurred.
Disclaimer
- O'flynn's (dPharmacy) reserve the right to reject or refuse your order at any time for any reason. If O'Flynn's (dPharmacy.ie) reject your order you will receive a full refund of any monies paid.
- In the event of malfunction, hacking or corruption of the website which renders prices incorrect, O'Flynn's reserve the right to reject your order. In this event you will receive a full refund of any monies paid.
The
terms above do not affect your consumer’s statutory right to a refund under the
Sale of Goods Act 1979